Shipping, Delivery & Returns
- Shipping & Delivery
- Orders received before 2pm are processed same day (subject to availability). UK orders are shipped first class by Royal Mail. For UK orders over £30 we recommend the use of Royal mail Special Delivery.
- Discrete
- All orders are sent in plain packing, with a return label on the reverse, our name being abbreviated to "Pi Shop".
- Returns & Replacements
- Due to the nature of these products, returns can only be accepted for faulty or damaged items, once opened (see below). Please contact us BEFORE returning items; you will be issued with a return reference number.
- Total Satisfaction Guarantee
- If for any reason you are not 100% satisfied with your purchase, you may return it, up-to 14-days from receipt, providing the individual packaging remain SEALED. Your statutory rights are not affected.
- The UK distance selling regulations state that orders can be cancelled up to 7 working days from the day after receipt. All cancelled orders will receive a refund within 30 days. Customers should return goods at their own cost. Otherwise we may deduct the cost of recovering the goods from any refund.
- Availability
- We endeavour to maintain a reasonable level of stock of popular items, but with such a wide range of products it is impractical to have every item in stock 100% of the time. If what you want is not available please contact us, as most items can be with you in less than 7 days.
- Delivery
- To estimate the overall time from ordering to getting your order use this formula:
- Availability + Delivery = Yay its here!
